It just arrived and im happy to say that the phone is brand new. Understand your cell phone insurance options nerdwallet. If you are not certain of the model of your phone, refer to your original receipt or you may be able to determine the model by following these steps. No one is saying that asurion cannot provide the op with an iphone 5s because they can if they choose to. Cracked iphone 6 plus screen you can file a claim with asurion, but before you do that, contact an apple store an actual apple store first. This chart shows 2019 general pricing information, but monthly cost varies by device. For device replacement, the deductible per claim will be. Hello, on 121517 i filed a claim for my a loststolen jet black iphone 7 plus 128gb with asurion.
The replacement iphone shipped out the same day with standard overnight from fedex. Jun 29, 2010 absentminded iphone users can now insure their devices against loss or accidents. Over 75 million phones were lost, stolen or damaged last year alone. Includes extended warranty, asurion phone protection, overthephone technical support and verizons support and protection app. Check your service and support coverage apple support to check it. Asurion administration for devices eligible for acs administration, the third or. I really think it all depends upon what they have in stock when you file your claim. Device requirements if applicable to my transaction. I thought i was the only person this had happened to. Upgrade from iphone 5 to 5s with att insurance claim. Device eligibility and deductible schedule for mobile insurance standalone or as part of mobile protection pack. While investing in a protective phone case is a smart call, since its all that comes between your smartphone and an unforgiving sidewalk, it doesnt prevent your smartphone from getting lost, stolen, or suffering irreparable water damage.
Repairs are performed by an asurioncertified technician and come with a 12 month. Windows vista, os x, android, ios or newer operating systems. Please select the appropriate manufacturer and model below to look up your devices deductible. How we are prioritizing your health and the health of our employees and communities, while working to keep you connected. When i lost my iphone 4s last year i filed a claim and the next day i had a replacement iphone after paying the deductible.
Asurion, like most insurance programs, requires that you pay a deductible at the time a claim is filed. If you have a waterresistant device, it may not be water resistant after repair. You can see the current pricing and deductible for your specific device on asurion s website. If i get a replacement phone from asurion apple community.
An asurion mobile protection plan covers your iphone where some warranty plans dont. Maas insurance program deductible schedule the website schedule is updated regularly to include new models. Apple care is a higher upfront cost but way lower cost per repair. My early upgrade comes up in a few weeks, but im paying for insurance in case my phone is damaged or lost. If the approved claim is related to damage, you will be provided with detailed information on how to return the device. Carefully remove the battery cover and the battery.
Phone insurance deductible cricket wireless community. For lost or stolen devices, sprint complete customers can file a claim online 24x7 at sprint or you can contact asurion customer care at. Please note that in most cases, the deductible is far less than the full retail price that you would pay for a new device outside of contract renewal. If asurion replaced it with a new iphone 7 not refurbished it does have an apple warranty that starts on the date that asurion acquired it. Asurion vs apple care for the iphone x i secured an iphone x on launch day at my local verizon store but the store forced me to buy insurance. Nov 07, 2012 im debating on whether or not i should add mobile insurance for my iphone 5. Dont buy from verizon asurion submitted by colin breck on february 9, 2011 11.
Our claims center will collect your deductible over the phone. While filing, i was made aware that the phone should be delivered the following day, which would be saturday. Jun 25, 2019 asurion organizes sprint complete insurance coverage by five tiers. Im trying to figure out if i should pay it, and get the replacement or just go ahead and buy the new iphone 5c depending on the deductible price. Do not remove your device from your account until your claim has been fully approved. Claim filed on the 26th, shipped same day, and delivered next day. So my question, is if i file an insurance claim for my damaged iphone 5, is. I cracked my iphone 5 about 4 months ago so i went to asurions website to make a claim when it got to the device selection page it said they were all out of the black iphone 5 32gb so it offered me a white or black 64gb iphone 5 or a black 32gb iphone 5s. Or would you be stuck waiting 34 weeks like everyone else.
For example, iphone xs owners fall into tier 5, iphone xr 256gb owners fall into tier 4, iphone 7 126gb owners fall into tier 3, and so on. Cov52518 jan19 sprint complete deductible and repair. Manufacturer model asurion repair eligible acs repair eligible apple iphone 4 8gb, iphone 4s 8gb, iphone 4s 16gb, iphone 4s 32gb, iphone 4s 64gb no. How much is the dedictable for an iphone 5 on asurion. I agree with the fact that asurion gives you a replacement phone but the deductible are so high. A real person will let you know if the claim is covered and walk you through options to get your iphone fixed at a genius bar or certified repair facility.
Asurion mobile protection is more than a cell phone insurance. Why do i have to pay a deductible if i file a claim for my phone. Asurion offering insurance for iphone, but its not cheap. Doesnt matter if you have a small crack, shattered your screen, or threw it in the garbage disposal. Sep 17, 2012 so i was looking up insurance options for my verizon 64gb iphone 5. Apple iphone warranties affordable prices, highquality. However, what was offered to the op as a replacement for his iphone 5 was proper and just, and in accordance with the agreement accepted by the op when he purchased asurion insurance. Because apple designs iphone, ios, and many applications, iphone is a truly integrated system.
All replacement phones received were new, not refurbs. We try to keep our deductible amount as affordable as possible. If your device is not listed here, please call 18668666285 to determine which service fee or deductible applies to your device. Model and deductible displayed is based on your enrollment record at the time of inquiry. Xfinity mobile protection plan eligible devices, monthly cost, and service feesdeductibles are listed below. Advertise next day service, well, their response to my claim oh im sorry but do to the popularity of the iphone 6 we are out of stock, your claim is put on back order and we should have a device in 710 days 710 days that sure isnt very close to next day service. Please enter your mobile number below to access the deductible for your device. Tier 5 apple iphone x for information about your phone model, if you do not see it in the above list, and. I submitted my claim with asurion, the insurance company and just got the replacement phone in the mail today.
Your tier is determined by the specific phone model you have. With the people who have insurance how do you think it will affect you with the current iphone shortage going on right now on the iphone 5 through verizons asurion if you lost your phone broke it or whatever do you think youd get one next day. In rare cases, you may be required to send in a picture of your broken iphone for verification. Asurion protection services insurance agency, llc, ca lic. Device eligibility and deductible schedule for mobile insurance. After i submitted the claim, i read that asurion almost always sends refurbished phones, and that many of them have. New york customers arent eligible for verizon protect multidevice and verizon protect. So i was looking up insurance options for my verizon 64gb iphone 5. Select alcatel apple coolpad foxxd franklin wireless htc hyundai kyocera lg lg motorola nokia oneplus samsung timex zte. Try calling your carrier and having them check for you or transfer you to asurion. Dec 27, 2012 the replacement iphone shipped out the same day with standard overnight from fedex. Insurance deductibles erp and service contract adh service fees during asurion administration esrp. Device protection insurance comparison chart this chart shows 2019 general pricing information, but monthly cost varies by device. I call them to discuss this and inform them that it wasnt.
Enter your devices manufacturer and name, and tap or click submit. Im debating on whether or not i should add mobile insurance for my iphone 5. For your convenience howardforums is divided into 7 main sections. File an iphone theft and loss claim official apple support. So my purse got stolen and i lost so many important things including my iphone, my wallet, social, and money. We used to send customers through asurion for warrnanty service when asurion sent them a new phone. Cov52518 jan19 sprint complete deductible and repair schedule. From a deductible perspective, things are even worse for verizon iphone owners than they are when considering the monthly fee hike. Device eligibility and deductible schedule for mobile. The sleep button hardly works anymore unless i press it a dozen times, and the battery wont hold a charge nearly as long as it used to.
Select 1x evlv 16gb 5059z 3v 32gb 7 32gb 6062w 7t pro 5g mclaren 256gb aristo 16gb ms210 aristo 2 16gb lmx210m aristo 2 16gb. You can see the current pricing and deductible for your specific device on asurions website. We would suggest filing a claim with asurion to see how much the deductible will be. Please note that in most cases, the deductible is far less than the full retail price that you would pay for a new smartphone outside of contract renewal. Aproximately 80 million phones are lost, stolen, or damaged each year, at a rate of 2. The plan limits you to 3 accidental damage claims within any 12month period. Should you need repair or replacement, there are convenient service options.
Use the find my app or go to to mark your iphone as lost. I wasnt planning on buying insurance but the thought of the pricey screenglass repairs made me gravitate towards apple care instead. Howardforums is a discussion board dedicated to mobile phones with over 1,000,000 members and growing. Asurion organizes sprint complete insurance coverage by five tiers. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party. Its a device replacement and assistance when your iphone is lost, damaged or stolen. The company most carriers do their insurance through is called asurion. Its a device replacement and assistance when your iphone, samsung and. I know theres a deductible to replace it, just not how much. Coverage for loss, theft, damage including water damage and broken screens, and malfunctions.